I was excited when the frame arrived earlier than the date promised, but disappointed to find it broken at two joints. From the look of it there is only a dab of glue holding the pieces together. Also there were a few dents in the wood. We are going to reglue the sides and add some L brackets to reinforce. The frame was close to 300.00 .....I should not have to do this.
Carol D., | it exceeded my expectations. I just received my order, and it exceeded my expectations. The service was outstanding, after making my order, I realized I made a mistake, and needed to make a change, the person I dealt with was extremely friendly, and understanding. She was even helpful on finding the correct size. The picture on the canvas came perfect. Will recommend this business to everyone. I look forward to ordering more.
Thank you, keep up the great work.
Jason, Montreal | My compliments to KeenART Media... Thanks. I finally have it and it is just what I needed to complement a colorful painting. It is well made and came with all I needed to properly mount the painting right down to the two plastic "bumpers" to help keep it straight. it arrived in perfect condition.
Abbas, | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, |